{"id":18504,"date":"2023-01-11T00:00:00","date_gmt":"2023-01-11T05:00:00","guid":{"rendered":"https:\/\/www.sisense.com\/success\/livehire\/"},"modified":"2024-11-08T15:30:48","modified_gmt":"2024-11-08T20:30:48","slug":"livehire","status":"publish","type":"case-study","link":"https:\/\/www.sisense.com\/success\/livehire\/","title":{"rendered":"Award-winning SaaS platform leaps competition with Sisense"},"content":{"rendered":"

LiveHire<\/a> is a globally-leading total talent platform, enabling clients to attract and engage both permanent employees and contingent workers through branded Talent Communities.<\/p>\n

LiveHire replaces old and ineffective recruitment systems with a modern, enterprise-grade Total Talent Platform. Using the platform, companies utilise their brand to attract potential future hires to join their talent community, regardless of whether a job is available, with a mobile-optimised, candidate-owned profile. Recruiters then use the help of smart, AI-powered suggestions to build talent pools of pre-qualified and engaged talent to hire when a role becomes available. This technology helps leading companies overcome some of the incredible challenges faced by companies today in attracting the best talent everywhere in the world.<\/p>\n

The candidates\u2019 experience of finding a job on LiveHire is highly positive, with an average satisfaction score of 95% across 60,000-plus responses<\/a> and six million profiles globally.<\/p>\n

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LiveHire always stays a step ahead of the competition by looking for smarter and better ways to innovate. In 2021, LiveHire was recognised by The Australian Financial Review<\/i><\/a> as one of the most innovative companies in Australia, ranking 4th in the Most Innovative Professional Services Company<\/i> category. In 2022, it won the HR Tech Award for \u201cBest Innovative or Emerging Tech Solution\u201d in the Talent Acquisition category.<\/p>\n

Scaling rapidly, LiveHire has clients spanning the APAC region and North America, where it successfully entered the market two years ago. Now, LiveHire is on pace to win an additional 50-plus enterprise clients across Asia Pacific and 30-plus clients in North America.<\/p>\n

Antonluigi Gozzi, Founder, Executive Director, and Chief Products Officer at LiveHire leads the product and engineering teams and manages the in-house development of LiveHire\u2019s technology platform and proprietary intellectual property. Together with his CTO and Head of Analytics, he is instrumental in leading the Sisense transformation.<\/p>\n

Eliminate lag and gain insights in real-time <\/b><\/p>\n

LiveHire has more than six million candidate-owned profiles and tens of thousands of recruiters on its platform from around the world. It processes approximately three terabytes of data a month just working through candidates\u2019 applications, interviews and notes \u2014 no photos or videos; it\u2019s all data.<\/p>\n

The data on the platform is a mixture of candidates updating their profiles to showcase their latest skills and experience and two-way interactions between recruiters and candidates during the recruitment process. This data all gets passed through analytics.<\/p>\n

Antonluigi\u2019s vision has always been to \u201chardwire the hundreds of activities that happen every week for a job seeker and for the hiring organisation into a single platform\u201d to increase transparency in the employment market.<\/p>\n

This has been achieved, with clients being able to have a single view of their engagement across the platform. The LiveHire platform is also jam-packed with interview notes and other sharing and collaboration-type data. This means all the available data is reportable; however, it needed to be presented and utilised effectively.<\/p>\n

When LiveHire was ready to present each client with their personal data, it needed a beautiful, seamless way to showcase it. The team decided that they didn\u2019t want to build their own visualisations or leverage an existing tool. They wanted something new, fast, flexible, and scalable. It had to be something their clients would love at first sight and would learn to depend on for their decision-making and problem-solving within their recruitment process.<\/p>\n

Make visualisations a breeze with scalable, flexible solution<\/b><\/p>\n

At the beginning of LiveHire\u2019s search, Antonluigi says they looked at 30 different business intelligence (BI) tools. It wasn\u2019t long before Sisense emerged as the clear winner.<\/p>\n

Sisense offers a lot of support, whereas the larger platforms like Power BI and Tableau simply don\u2019t \u2013 they\u2019re too big. Working with 200 clients, we needed a partner who was going to be there for us.<\/p><\/blockquote>\n

– Antonluigi Gozzi<\/p>\n

Antonluigi also felt the other contenders were too niche; they didn\u2019t have the firepower required to suit LiveHire\u2019s needs.<\/p>\n

\u201cWe needed a company that was client-centred, flexible, and easy to interact with. We also loved that Sisense was a white-label platform. That\u2019s why we chose Sisense. It ticked every box we were after,\u201d he says.<\/p>\n

\u201cWe also share a lot of the same values. There\u2019s a level of honesty and directness in our partnership, which is key.\u201d<\/p>\n

As LiveHire continues its growth journey, Antonluigi points out that, with Sisense, the company doesn\u2019t have to worry about scale.<\/p>\n

\u201cSisense is built for use cases that are quite enormous,\u201d he says. \u201cSo even though we might scale 3X every year in terms of data; we never have to have a conversation with Sisense, asking, \u2018Can your data scale with our growth?\u2019 There\u2019s an implicit assumption that Sisense always works.\u201d<\/p>\n

Up and running in no time<\/b><\/p>\n

LiveHire partnered with Sisense in December; and by late March\/early April, it was already live with clients. The company chose a three-phase install where the first phase was centred around speed. LiveHire wanted to go live quickly in order to provide more value to clients in the swiftest way possible.<\/p>\n

After two years, during the second phase, LiveHire revised the entire platform and created a new set of advanced analytics for clients.<\/p>\n

And now, Antonluigi says it\u2019s time for a third iteration that will see the software company creating more diversification and differentiation between various markets. This is key as LiveHire serves clients of different sizes and across an array of industries.<\/p>\n

\u201cSisense worked with us to define better options in our data model. Then, within four months, we went fully live with our data model, the data pipeline, which pushes the data to the data model, and various displays for all of our clients,\u201d he says.<\/p>\n

A closer look at the installation<\/b><\/p>\n

With Sisense installed in its production environments and many other staging environments, LiveHire now has the advanced capability and agility necessary to deliver constant enhancements to its platform.<\/p>\n

\u201cWe continue to release updated features every two weeks in sprints. There\u2019s no \u2018set it and forget it\u2019. Our data model changes daily,\u201d Antonluigi says. \u201cThat\u2019s why it\u2019s important that we had a platform that was flexible.\u201d<\/p>\n

\u201cWith Sisense, we have a platform that can be used the way the development team needs to use it. And when you\u2019re developing products, you want technology that makes it easy for you, not hard. We have also been able to remain very lean in our OPEX and CAPEX costs. Sisense has been good with that.\u201d<\/p>\n

Immediate impact: A standout in the industry<\/b><\/p>\n

By harnessing the power of Sisense, LiveHire is a standout in a competitive market. \u201cSisense is one of our top three differentiators and a must-have for our company,\u201d Antonluigi shares. \u201cThe solution provides us with deep, rich, and live data insights and analytics to showcase across the entire sales process.\u201d<\/p>\n

By leveraging Sisense, LiveHire\u2019s clients have significantly benefited; the time it takes them to produce reports has been slashed. Additionally, LiveHire is now able to provide its clients with more than data and reports; it provides them with insights.<\/p>\n

\u201cWe can provide our clients with trends, different markers and benchmarks, and other pertinent information that just wasn\u2019t possible before,\u201d Antonluigi says. \u201cWe\u2019ve been able to create value for our clients that helps improve their business practices based on real-time insights.\u201d<\/p>\n

Antonluigi also shares that these insights help LiveHire\u2019s clients dial in on what\u2019s working and what\u2019s not. \u201cSince implementing dashboards and providing our clients with insights, we\u2019ve been able to create more value. Attracting the right talent is a top priority for all our clients, and the market changes constantly and rapidly. So, rather than being reactive, we are now proactive with data and insights, helping our clients become more innovative and competitive in a tight labour market,\u201d he points out.<\/p>\n

Sisense drives LiveHire\u2019s innovation journey <\/b><\/p>\n

LiveHire enables its clients to work towards a more proactive recruitment model that engages talent in an authentic, humanised way while dramatically lowering the costs of hiring.<\/p>\n

LiveHire\u2019s Total Talent Management Platform allows its users to achieve competitive advantages including:<\/p>\n